The Full Frame Initiative (FFI) is embarking on an exciting expansion and we’re looking for a curious and dynamic individual to join our team as the Director of Evaluation and Knowledge. This person will lead the next generation of FFI’s work to track and evaluate how effectively we’re delivering on our mission and to use data to improve and adapt continuously. The Director of Evaluation and Knowledge will also play a lead role in developing tools for partners to track their own shift to a Wellbeing Orientation, and this shift’s impact on people, families and communities.
Who we are
The Full Frame Initiative (FFI) is a national social change organization that partners with pioneering organizations, systems and communities across the country to fundamentally shift their focus from fixing problems to fostering wellbeing – the needs and experiences essential for health and hope. We demonstrate how this creates lasting change for people and opens the doors for greater equity in society. Through a variety of tools – from policy, practice and culture change with partners, to thought-provoking insights that challenge the field and mobilization of those who are ready for big change – FFI reveals how a new perspective can turn into new responses. We then amplify systemic successes to spur broader action and seed a movement for wellbeing. Together with our partners and allies, we are creating possibilities for lasting change in people’s lives and sparking a broader movement that replaces poverty, violence, trauma, and oppression with wellbeing and justice.
Description of Position
The Director of Evaluation and Knowledge is responsible for leading, developing and implementing FFI’s multi-year evidence and knowledge agenda to document the impact for people, families, communities, and systems when human services and communities orient around wellbeing; what it takes for diverse systems to make the shift from focusing on problems to orienting around wellbeing; and FFI’s role and impact in achieving these goals. This agenda will 1) continue to build the case for a national shift to an orientation around wellbeing, including generating knowledge and evidence about the applicability and effectiveness of the Full Frame Approach and the Five Domains of Wellbeing; (2) identify FFI’s contributions and impact in supporting this shift, as well as opportunities for us to do better; and (3) strengthen our culture of co-learning and inquiry, using data to continuously improve, deepen and expand FFI’s understanding and impact.
The Director of Evaluation and Knowledge will develop, document and share strategies, knowledge, multi-directional learning mechanisms, and tools to more fully understand and amplify what FFI’s demonstration and community partners are implementing on the ground, and to strengthen FFI’s strategy and approach. The Director of Evaluation and Knowledge will develop outcome measures and progress indicators for use across diverse partnerships and context; develop systems for data collection and continuous learning; work with FFI’s partners to co-develop and implement methods, tools and protocols to assess changes in individual and community-level wellbeing; and develop and build internal capacity to collect data on FFI’s impact and areas for improvement. The Director of Evaluation and Knowledge is responsible for presenting information via multiple methods and in ways that are useful to the diverse audiences and allies who need it and seek it.
Key Duties and Responsibilities
- Lead ongoing refinement and articulation of FFI’s theory of change, including developing indicators and measures of progress and change for use across partnerships and contexts.
- Liaise with demonstration project partners to co-develop and implement methods, tools and protocols to: assess what it takes to orient policies, systems, programs, practice and communities around the Five Domains of Wellbeing; assess changes in people’s and communities’ wellbeing; and document how and when a wellbeing orientation improves outcomes for the workforce.
- Develop systems, tools, and practices for data collection and continuous learning within FFI including the evolution of our approach and practice; support staff to implement and use the systems; lead regular reporting on organizational and project progress, outcomes, and indicators through dashboards, reports and rigorous analysis.
- Contribute to FFI’s efforts to better understand the Five Domains of Wellbeing through a lens of race and oppression; Consciously and systematically move equity and inclusion forward in all aspects of the work.
- Work creatively and continuously with other FFI staff and partners to incorporate the lived experience of people and communities involved in systems and services into the framing of questions and the gathering and “sense-making” of data and evidence.
- Work with FFI staff and partners to communicate a case for wellbeing in multiple formats (e.g., stories, testimonials, case studies, articles), ensuring that this case reflects the needs of the audiences to which it is presented.
- Develop partnerships with organizations, communities, researchers, and universities to accomplish the work contained in the evaluation and knowledge agenda.
- Manage evaluation and knowledge project resources including internal budgets, and work with partners within their available resources and constraints; support fund development and reporting to funders as needed.
- Passion for social justice and social change to disrupt inequities, and for FFI’s mission; commitment to evaluation and research that does not exploit affected people and communities
- Minimum of Master’s degree in a relevant field, and 10+ years of related results-driven program and research experience including designing and managing evaluation projects
- Experience and expertise in:
- creating/documenting theories of change
- quantitative, qualitative and mixed methods
- evaluating and documenting social change, community change, and system change initiatives.
- participatory action projects and co-creating tools and processes to support communities and programs in documenting outcomes and impact.
- Experience collaborating with a broad range of diverse partners and ability to understand and respond to the type and standards of evidence different audiences want or need
- Demonstrated ability to work with great autonomy and to be a member of a highly collaborative, diverse team
- Strong critical thinking skills, particularly related to using evidence to inform decisions, navigate through setbacks, drive continuous improvements, and support change efforts
- Content knowledge or experience in anti-poverty and anti-violence work; networked with experts in public health, child welfare, juvenile justice, domestic and sexual violence, trauma, and/or related anti-poverty, anti-oppression and social sector fields highly desirable
Location and Travel
This is a full-time, exempt position that can be based remotely. For the next 1-2 years, we expect work to be concentrated in Missouri and Massachusetts. FFI’s headquarters are in Greenﬁeld, MA, with a number of staﬀ working remotely throughout the country. All FFI staﬀ based outside of Western Massachusetts are required to travel at least quarterly to the Greenﬁeld, MA oﬃce for staﬀ convenings, and monthly during their first three months. Initial orientation for all staﬀ also takes place in Greenﬁeld. Because our work is evolving and is expected to expand, the speciﬁc breakdown of time spent on the road and the locations are variable; however, we estimate 25% travel for this position. All business related travel will be paid for by FFI in accordance with our travel policy.
How to Apply
Deadline to apply is January 31, 2019. A personalized cover letter and resume are required. In your cover letter, tell us about yourself, why you want to work at FFI, how the Director of Evaluation and Knowledge position is a great fit for you, how you are a great fit for this position. Please include where you heard about this opportunity. This letter is important – your application will not be considered without a customized application to this posting.
E-mail your cover letter and resume as attached documents via e-mail to firstname.lastname@example.org. Please put “YOUR FIRST NAME LAST NAME DEK Position” as your subject line.
FFI is committed to diversity, equity, and inclusion. We strongly encourage people of color, people with disabilities, LGBTQ applicants and people from other underrepresented groups to apply, recognizing and respecting that diverse perspectives and experiences are valuable to our team and essential to achieving our purpose.